F.A.Q

TRUST, EXPERIENCE, EXPERTISE AND PROFICIENT

Frequently Asked Questions

We answer some of your Frequently Asked Questions regarding our platform. If you have a query that is not answered here, Please contact us.

To make a investment you must first become a member of dexmassive.live. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.

It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".

Deposit and withdrawal are available for at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available amount is shown in your dashboard on the main page of the Investing platform.

You can see this anytime on your accounts dashboard. You can see this anytime on your accounts dashboard.

Visit the password reset page, type in your email address, and click the `Reset` button.

You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you.

To make a deposit from your dexmassive.live account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.

Your account will be updated as fast, as you deposit.

Get in Touch With Us

  • Location

    . F. Hoffmann-La Roche Ltd. Headquarters Grenzacherstrasse 124. CH-4070 Basel Switzerland.

  • Email

    support@dexmassive.live

  • Office Hrs

    24/7